By Anonymous 16 September - 5.0VERIFIED PURCHASE
Best motoring decision I have made for years
Bought a Honda Civic a week ago. Best motoring decision I have made for years. Even better was that I bought it from Napier Motors. Dean and Ben were the ultimate professionals and nothing was too much trouble and the whole process from test drive together with my wife to collecting the vehicle was a pleasure. I have no hesitation whatsoever in recommending Dean, Ben and Napier Motor Company. Straight, honest, no pressure to buy. What more can I say other than “thank you”
By Anonymous 10 September - 5.0 VERIFIED PURCHASE
Excellent service and would have no hesitation in recommending this Company
By Ian k 3 September - 5.0 VERIFIED PURCHASE
Great company to deal with.
Vehicle delivered to my door and in beautiful condition . Transaction really smooth being completed within 3 day from first contact to delivery.
By Callie H 3 September - 5.0VERIFIED PURCHASE
Great service, friendly team.
By Jo C 17 August - 5.0 VERIFIED PURCHASE
Dean was exceptional. He made the process of buying a car very easy. I would highly recommend buying from Napier Motor.
By Cliff J 9 August - 5.0 VERIFIED PURCHASE
Incredible Service and Dedication
What an amazing experience dealing with Napier Motor Company. I purchased BMW from them and I have to say that the Head Salesman Dean is the consummate Professional. Absolutely nothing is to much trouble. He is an absolute pleasure to deal with. I have no hesitation in recommending Napier Motor Company and in particular Dean is an absolute credit to Napier Motor Company. I really cannot praise Him enough
By Ian A 5 August - 5.0VERIFIED PURCHASE
Fantastic company to deal with, very friendly and helpful
Lovely people to deal with, they were happy to sort the small things without being asked. Very helpful, gave me time to look at the vehicle on my own under no pressure. Will be happy to use again in the future.
By Jane M 1 August - 5.0 VERIFIED PURCHASE
Excellent, easy and smooth process. Dean was a pleasure to deal with, friendly, helpful and not at all pushy. Felt in very trustworthy hands. He even helped us with some local advice to help us enjoy the rest of our day!
By Steve R 31 July - 5.0VERIFIED PURCHASE
Purchased a car from here today. Dean was great to deal with, very happy.
Really happy with the car I bought today. From the friendly welcome by Ben to the calming reasuring knowledge from Dean. As for the car, it is a dream. Thanks guys!
By Ellen S 28 July - 5.0VERIFIED PURCHASE
The service from start to finish was excellent. Nothing was a bother for them. We viewed the car on the Saturday and we decided we would like to buy. They were circa 80 miles away from us but no hesitations when I asked if they could deliver the vehicle. My daughters new car was on our driveway on the Tuesday morning. Very friendly and would be happy to deal with them again. Would definitely recommend.
By Brendan M 26 July - 5.0VERIFIED PURCHASE
An Honest Dealership
Ben and Dean were most helpful. We had been ripped off by a previous dealer. Their honesty restored our trust in human nature. Thanks
By Deborah F 24 July - 5.0
Very quick service.
Car dropped off same day. Pleasant to deal with
By Sara B 3 July - 5.0VERIFIED PURCHASE
Great car buying experience.
I bought my beautiful MX5 from Napier motors last month. Really pleasant experience. Absolutely no hard sell. Even better - as a female buyer, no patronising language. Dean was calm, helpful and professional. Would not hesitate to recommend.
By Joanne D 1 July - 5.0VERIFIED PURCHASE
Fantastic customer service from Dean.Would 100% recommend this dealer.
From the beginning to the end the service from Dean was amazing, He was very helpful showing my husband and I around the car that we were interested in and sent us off on a test drive. He was very fare with the valuation on our part exchange car. All in all we are both extremely happy with the service that Dean has given us, cannot recommend this company enough. He has gone above and beyond what you would expect from a small independent dealer. Thank you for a fantastic easy transaction. We love our new car.
By Stephen S 17 June - 5.0VERIFIED PURCHASE
Dean and Ben were great throughout the whole process - Fantastic service and very easy to deal with - Answered any questions straight away - would highly recommend.
By Anonymous 28 May - 5.0VERIFIED PURCHASE
1ST CLASS SERVICE .FROM START TO FINISH DEAN DID EVERYTHING I ASKED AND THE CAR WAS AS DESCRIBED QUALITY TRANSACTION
By Anonymous 28 May - 5.0VERIFIED PURCHASE
no “hard sell”, helpful and knowledgeable staff.
Reasonably priced cars and friendly, helpful knowledgeable staff. No “hard sell”, just reasonable discussion. Overall, extremely satisfied with the service from Napier cars.
By Amy C 15 May - 5.0VERIFIED PURCHASE
Excellent customer service
The guys at Napier were fantastic. They made sure I had everything I needed and talked me through the car brilliantly when leaving with my new car. Thank you.
By Steve P 13 May - 5.0VERIFIED PURCHASE
A very profession and friendly service at Napier Motor's Many thanks for getting my son his first car. :)
By John P 07 May - 5.0VERIFIED PURCHASE
Very easy to do business with and no pressure.
I can't recommend them highly enough for the buying process and the quality of the Golf which I bought as a present for my wife. They were really easy to deal with and I had a mix of remote and in person buying. There was no pressure at all and Napier bent over backwards to help me get what I wanted. I found the accuracy of the car description to be perfect. An enjoyable experience and needless to say, my wife is very happy with the car.
By Clauida M 07 May - 5.0VERIFIED PURCHASE
Excellent service right from the first phone call to final delivery. Very polite and courteous at all time and great communication throughout. As soon as the car arrived, clear and detailed photos were provided. Once the price was agreed, free delivery was arranged. The car arrived on time, in fantastic condition, valeted. With one year breakdown and warranty, an MOT and service. The delivery driver was friendly and helpful. All in all, an excellent experience.
By Neil M 05 April - 5.0
Great to deal with
We bought a great condition Seat Ibiza from at Napier. Great customer service and the vehicle came with a decent RAC warranty package too for peace of mind. Highly recommend. Thanks for sorting us out. Cheers.